Customer information
Warranty and Returns Information
Warranty and return conditions can vary by product, manufacturer, supplier, transaction, and approved sales document.
This page provides general website information only. It is not legal advice and does not replace an official quotation, invoice, warranty card, dealership agreement, or written company confirmation.
Check the transaction documents
The controlling information for a purchase is the official quotation, invoice, warranty card, manufacturer document, dealership agreement, or other written confirmation issued for that transaction.
Requesting assistance
Keep the invoice, model and serial information, warranty card when supplied, and clear details of the concern. Contact the branch or sales contact shown on the transaction document, or email info@solareco.ph for routing assistance.
No general period or remedy stated here
This website does not state a universal warranty period, return window, refund right, replacement commitment, or service turnaround time. Those details must be confirmed in the applicable written documents.
Management confirmation required
Detailed inspection, return authorization, shipping, labor, exclusions, remedies, and escalation procedures require Solareco management approval and written confirmation.